Customer Service Representative - State Farm Agent Team Member

Alexpostagency

San Antonio (TX)

Sur place

USD 45 000 - 65 000

Plein temps

Il y a 36 heures
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Avantages offerts par ce poste

Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Résumé du poste

Alex Post - State Farm Agent is hiring a Customer Service Representative to join our San Antonio team. In this full-time role, you will handle customer inquiries, provide policy information, assist with changes, and process claims while maintaining accurate records.

We value empathy, attention to detail, and the ability to multitask in a fast-paced environment. Benefits include health, vision, dental insurance, a 401(k), and opportunities for advancement.

Qualifications

  • Excellent communication and interpersonal skills.
  • Detail-oriented with ability to multitask in a fast-paced environment.
  • Previous customer service experience is preferred.

Responsabilités

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

Connaissances

Communication & interpersonal skills
Detail-oriented & multitask
Customer service experience

Description du poste

Customer Service Representative - State Farm Agent Team Member

Full Time in San Antonio - TX

  • Licensing paid by agency
  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Alex Post - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $45,000.00 - $65,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in San Antonio - TX

Benefits
  • Licensing paid by agency
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Alex Post - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $45,000.00 - $65,000.00 per year

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