Customer Service Representative - State Farm Agent Team Member

Nick DeVries - State Farm Agent; Saint Paul (MN); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading insurance agency is seeking a full-time Customer Service Representative to join their dedicated team. This role involves assisting clients with insurance policies, developing marketing strategies, and providing exceptional customer service. Candidates should possess strong communication skills and a goal-oriented mindset. Join a results-driven team that has been a top insurance producer since 1942.

Benefits

Salary + Bonus opportunities

Paid Training + Licensing

Paid Time Off

401K

7 paid holidays

Qualifications

• Experience in delivering customer-focused solutions and creating long-lasting relationships.
• Dynamic, articulate, and well-spoken.
• Driven and motivated to learn quickly.

Responsibilities

• Assist customers with existing policies and coverage needs.
• Develop marketing strategies for new insurance contracts.
• Answer incoming calls and assist with policy changes.
• Help customers with the insurance claims process.

Skills

Customer Service

Communication

Multi-tasking

Knowledge of Insurance Plans

Job description

Customer Service Representative (Full-time in Office)

After 15 years of continued growth and successfully serving the Twin Cities Metro / Eagan Community we are looking to add to our outstanding team! We are looking for a driven individual with a strong sense of teamwork, deadline motivation, and belief in making a difference for our customers! This position is great for those looking to establish themselves in the field of insurance and financial services.

The candidate will assist our customers with their current policies, discuss existing coverage needs, and differentiate our agency from others through needs-based conversation. The candidate will look for ways to meet the needs of our current customers portfolio with the goal of building strong positive relationships, to ensure company growth and increase our agencys reputation.

• Salary + Bonus opportunities
• Monday thru Friday
• 7 paid holidays (including your birthday)
• Paid Training + Licensing
• Paid Time Off
• 401K

Responsibilities

• Develop marketing strategies and promote all types of new insurance contracts or suggest additions / changes to existing ones.
• Answer incoming calls and assist clients with policy questions and changes, including billing.
• Help customers with the insurance claims process.
• Generate productive relationships to create a pool of prospective clients from various sources.
• Reach out to existing customers to discuss updates, concerns, or changes to existing policies.
• Evaluate business or individual customers needs and propose protection plans that meet their criteria.
• Achieve customer acquisition and revenue growth goals.

Skills

• Gain knowledge and is comfortable with all types of insurance plans (automobile, fire, life, property, medical etc.)
• Proven ability to work with goals and multi-task.
• Demonstrated ability to communicate, present, influence and provide top notch customer service.

Experience in delivering customer-focused solutions and creating long-lasting relationships.

Is dynamic, articulate, and well-spoken.

• Driven, tenacious and energized by new challenges.
• Possesses the ability and has the motivation to learn new things quickly.

State Farm is and has been the #1 producer of auto and home insurance since 1942 and is ranked number 36 on the Fortune 500. The Nick DeVries Agency team is customer and results driven, action oriented, and passionate about what we do for our policyholders every day. If youre looking to be part of a dynamic, winning team that makes a difference every day, this is it!

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