Customer Service Representative - State Farm Agent Team Member

Jared Dean - State Farm Agent; Beaverton (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a dynamic team at a leading State Farm agency as a Customer Service Representative. You will play a crucial role in client relations, customer service, and improving lives through relevant insurance products. We value coachability and a community-minded approach.

Benefits

Paid time off (holidays and personal / sick days)

Salary plus commission / bonus

Growth potential / opportunities for advancement

Qualifications

• Experience in sales is preferred.
• Excellent communication skills - written, verbal, and listening.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Communication skills

Customer service

Sales experience

Client relationship management

Job description

About Us : We are a large State Farm agency with three locations, both in Portland and Beaverton. We offer a great community-minded environment with a focus on mentorship and development. We are very successful agency, commonly known as a top-agency in the United States. We have fun, work hard, and are all growth minded. If you think you could fit into this culture, please apply. We prefer coachability to experience.

ROLE DESCRIPTION : As an Customer Service Representative - State Farm Agent Team Member for Jared Dean - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS :

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS :

• Paid time off (holidays and personal / sick days)
• Salary plus commission / bonus
• Growth potential / opportunities for advancement within my agency

Compensation : $45,000.00 - $65,000.00 per year

Seeking Currently Licensed Applicants Only

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Portland, OR.
• We currently have 17 team members at our agency.

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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