Customer Service Representative - State Farm Agent Team Member

Shoop Insurance; Elizabethtown (Lancaster County); On-site; USD 30,000 - 50,000; Full time

Job summary

Shoop Insurance is seeking an outgoing and customer-focused Agent Team Member to market State Farm insurance products. This role involves establishing customer relationships, educating clients on insurance options, and developing leads. Ideal candidates are detail-oriented and motivated to succeed, with excellent communication skills.

Benefits

401(k) matching

Competitive salary

Paid time off

Training & development

Flexible hours

Qualifications

• Excellent communication skills - written, verbal, and listening.
• People-oriented and detail-oriented.
• Proactive in problem-solving and able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers.
• Educate customers about insurance options through a needs-based review.
• Develop leads, schedule appointments, and market appropriate services.

Skills

Communication

Customer-oriented

Detail oriented

Problem solving

Teamwork

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Paid time off
• Training & development

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.