Insurance Customer Service Pro – Part-Time Growth Path

Gina Conaway - State Farm Agent; Saint Joseph (MO); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Hourly pay

Advancement opportunities

Job summary

Gina Conaway - State Farm Agent in Saint Joseph, MO is seeking a part-time Customer Service Representative to support the agency's customers with insurance options, policy updates, and billing questions.

You will build relationships, deliver friendly service, and learn the State Farm approach to needs-based reviews. This role offers hourly pay with potential for advancement within the agency.

Qualifications

• People-oriented and able to build relationships with customers.
• Self-motivated with a sense of initiative and reliability.
• Detail oriented and accurate in managing inquiries and billing.
• Dedicated to delivering excellent customer service.
• Able to work toward mutually agreed marketing goals.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

People-oriented

Self-motivated

Detail oriented

Dedicated to customer service

Marketing goals

Job description

Gina Conaway - State Farm Agent in Saint Joseph, MO is seeking a part-time Customer Service Representative to support the agency's customers with insurance options, policy updates, and billing questions.

You will build relationships, deliver friendly service, and learn the State Farm approach to needs-based reviews. This role offers hourly pay with potential for advancement within the agency.