Customer Service Representative - State Farm Agent Team Member

Sfbryanhayes; Georgia; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential / Opportunity for advancement

Parental leave

Training & development

Job summary

A State Farm independent contractor agency in Marietta, Georgia is seeking a Customer Service Representative to establish relationships and provide customer-focused service. Candidates should possess excellent interpersonal skills, organizational abilities, and motivation to succeed. The role requires a Property and Casualty license, which the candidate must be able to obtain. Compensation ranges from $30,000 to $50,000 annually, plus bonuses. This full-time position offers opportunities for advancement and professional growth.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license

Job description

Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Job Details

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential / Opportunity for advancement within the agency
• Compensation $30,000.00 - $50,000.00 per year
• Full Time in Marietta - GA

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Independent Contractor Notice

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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