Customer Service Representative - State Farm Agent Team Member

Ryan Henshaw - State Farm Agent; Yuba City (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Henshaw - State Farm Agent is seeking a Customer Service Representative to enhance client experiences and support our agency's growth in Yuba City, California. This role requires a customer-focused approach, with responsibilities including answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate will possess strong communication skills, attention to detail, and a willingness to help people. We offer growth opportunities for driven individuals.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• 401(k) matching
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Ryan Henshaw - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.