Customer Service Representative - State Farm Agent Team Member

Mark Faria - State Farm Agent; Romeo (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Free uniforms

Paid time off

Parental leave

Competitive salary

Dental insurance

Flexible schedule

Job summary

Mark Faria - State Farm Agent is seeking a Customer Service Representative to provide exceptional customer experiences and support the growth of their insurance business. You will resolve inquiries, coordinate with team members, and anticipate needs of community members you support.

This role emphasizes attention to detail, strong communication, and a customer-focused mindset, with responsibilities including handling inquiries, maintaining records, and building lasting relationships with

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Experience preferred

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Parental leave
• Competitive salary
• Dental insurance
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Mark Faria - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.