Customer Service Representative - State Farm Agent Team Member

Jody Brackins - State Farm Agent; Rising Sun (MD); Sur place; USD 40 000 - 52 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Free food & snacks

Paid time off

Training & development

401(k)

Flexible schedule

Résumé du poste

Jody Brackins State Farm in Maryland is seeking a Customer Service Representative to support clients with policy information, changes, and billing. You will help process claims and maintain accurate records while identifying opportunities across multi-line insurance.

The role requires licensure in Property & Casualty and Life & Health, strong communication, and a team-oriented mindset in a growth-focused agency.

Qualifications

• Active Property & Casualty license required.
• Life & Health license preferred but not always required.
• Strong communication and multitasking abilities.

Responsabilités

• Respond promptly to customer inquiries and provide accurate policy information.
• Assist clients with policy changes, updates, and billing questions.
• Process insurance claims and follow up to ensure client satisfaction.
• Maintain detailed and accurate records of all customer interactions; identify and pivot to multi-line opportunities.

Connaissances

Licensed in Property & Casualty

Licensed in Life & Health

Excellent communication

Multitasking

Description du poste

Benefits:

• Bonus based on performance
• Free food & snacks
• Paid time off
• Training & development
• 401(k)
• Flexible schedule

Join Our Dynamic Team as a Customer Service Representative at Jody Brackins State Farm!

Are you ready to make a meaningful difference every day? At Jody Brackins State Farm, we’re not just offering a job—we’re inviting you to be part of a thriving community where exceptional customer experiences drive everything we do!

About the Role:

As a Customer Service Representative, you’ll be a vital part of our agency’s success. Your attention to detail, outstanding communication skills, strong sense of urgency, and ability to multitask will ensure our clients receive the best service possible. We’re looking for self-motivated, driven individuals licensed in Property & Casualty and Life & Health who are passionate about helping others and eager to grow.

Why Choose Jody Brackins State Farm?

Empowerment & Growth

We believe in promoting from within! If you’re sales-minded and ambitious, we provide exciting internal opportunities to elevate your career and take on new challenges.

Collaborative Culture

Join a mature, supportive office where teamwork and camaraderie thrive. We celebrate each other’s successes and foster a fun, dynamic work environment.

Impactful Work

Every client interaction is an opportunity to provide peace of mind and build lasting relationships that positively impact our community.

Comprehensive Training

You’ll receive top-tier training and ongoing support so you can confidently guide clients and become a trusted advisor—not just a representative.

What You’ll Do:

• Respond promptly to customer inquiries and provide accurate policy information
• Assist clients with policy changes, updates, and billing questions
• Process insurance claims and follow up to ensure client satisfaction
• Maintain detailed and accurate records of all customer interactionsIdentify and pivot to multi-line insurance opportunities to meet client needs

What We’re Looking For: WE ARE HERE TO GET YOU THERE!

• Licensed in Property & Casualty and Life & Health insurance (required), State Farm Experience a must
• Strong communication and interpersonal skills to connect with clients effectively
• Detail-oriented with excellent multitasking abilities
• A strong sense of urgency—ensuring timely and efficient service
• Previous customer service experience preferred
• Team player who takes ownership and contributes to collective success

Ready to Elevate Your Career?

Jody Brackins State Farm – Where Your Career Meets Community!