Customer Service Representative - State Farm Agent Team Member

Dimitri Kondos - State Farm Agent; Portland (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Performance bonus

Signing bonus

Competitive salary

401(k) matching

Paid time off

Growth opportunities

Hiring bonus up to $1000

Job summary

Dimitri Kondos - State Farm Agent in Portland, OR seeks a Customer Service Representative to deliver exceptional client experiences, handle policy information, and support agency growth.

You will resolve inquiries, coordinate with team members, and help clients with policy changes, claims, and updates while building lasting relationships in a community-focused environment.

Qualifications

• Excellent communication skills (written, verbal, listening).
• People-oriented mindset with strong interpersonal skills.
• Strong organizational and planning abilities.
• Detail oriented and accurate in record-keeping.
• Dedicated to delivering outstanding customer service.
• Ability to work effectively in a team environment.
• Ability to relate to customers in diverse situations.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).
• Bi-Lingual is preferred but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

communication

People oriented

Organizational skills

Detail oriented

Customer service

Teamwork

Relate to customers

Property/Casualty license

Life/Health license

Bi-lingual preferred

Job description

Benefits:

• Health insurance
• Bonus based on performance
• Signing bonus
• Competitive salary
• 401(k) matching

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Dimitri Kondos - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

BENEFITS

• 401(k) matching
• Salary plus commission/bonus
• Medical/Vision/Dental Insurance
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $1000

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATION

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Bi-Lingual is preferred but not required