Customer Service Representative - State Farm Agent Team Member

Derek Daniel - State Farm Agent; Northport (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance Stipend

Competitive salary

Paid time off

Training & development

Job summary

Derek Daniel Insurance Agency, Inc. is seeking a Customer Service Representative in a friendly, community-focused environment. You will handle inquiries, assist with policy changes, and support the claims process while maintaining accurate records.

We value attentive, empathetic team members and see potential for internal growth for driven, sales-minded candidates. Competitive pay and benefits accompany the role.

Qualifications

• Clear communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitask

Customer service

Job description

Benefits:

• Health Insurance Stipend
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative with Derek Daniel Insurance Agency, Inc, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.