Customer Service Representative - State Farm Agent Team Member

Kevinlowberagency; Pennsylvania; On-site; USD 35,000 - 55,000; Full time

Job summary

A leading agency in Philadelphia is seeking a Customer Service Representative to join their team. This role involves developing customer relationships, meeting sales goals, and providing exceptional service. Ideal candidates are energetic, goal-oriented, and possess a strong understanding of insurance products. The position offers growth potential, competitive salary, and various benefits, including a signing bonus for pre-licensed professionals.

Benefits

Salary plus commission/bonus

PTO

IRA Retirement

Growth potential

Signing bonus for pre-licensed professionals

Training & development

Health Benefits

Qualifications

• Ability to effectively relate to a customer.
• Job contingent on obtaining Property & Casualty license within 30 days.

Responsibilities

• Develop leads, schedule appointments, and market products.
• Meet or exceed goals set by agency to drive revenue.
• Provide prompt, accurate, and friendly customer service.

Skills

Customer Relationship

Sales Minded

Self-Motivated

Bilingual (Spanish)

Education

Property & Casualty License

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

ROLE DESCRIPTION

Kevin Lowber - State Farm Agent is searching for a competitive team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.

BENEFITS

• Salary plus commission/bonus
• PTO
• IRA Retirement
• Growth potential/Opportunity for advancement within my office
• Signing bonus for pre-licensed professionals

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Meet or exceed goals set by agency to drive revenue and increase customer success.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Provide exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Ability to effectively relate to a customer.
• Job contingent on obtaining Property & Casualty license within 30 days of employment.
• Spanish bilingual preferred but not required.
• Self-motivated professional who is driven by goal setting and customer success.

Compensation: $35,000.00 - $55,000.00 per year

Additional Benefits

• Competitive salary
• Training & development
• Health Benefits

Note: State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm. Agents are responsible for all employment decisions regarding their staff.

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