Customer Service Manager - State Farm Agent Team Member

Danmcnallyinsurance; Pennsylvania; On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking insurance agency as a Customer Service Representative, where your dedication to customer satisfaction will shine. In this full-time role, you will engage with clients, assist with policy inquiries, and support the agency's growth. With opportunities for advancement and a collaborative team environment, you will thrive in a culture that values hard work and community impact. If you are passionate about helping others and eager to develop your career in a rewarding setting, this position is perfect for you.

Benefits

Bonus based on performance

Opportunity for advancement

Paid time off

Training and development

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and maintain accurate records.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Organization Skills

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Meadville, PA

• Bonus based on performance
• Opportunity for advancement
• Paid time off

Role Description

As a Customer Service Representative with Daniel McNally - State Farm, you will generate exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career by resolving customer inquiries, coordinating with team members, and anticipating community needs. Our team is highly competitive and collaborative. If you enjoy a team-oriented environment with a work hard, play hard attitude, this role will be rewarding. We look forward to connecting with customer-focused and empathetic candidates. There are internal growth opportunities for driven and sales-minded individuals.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Schedule insurance reviews with the agent.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.
• Organization skills.

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training and development

State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents are responsible for employment decisions regarding their staff.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.