Customer Service Representative - State Farm Agent Team Member

Ryan Fagerstrom - State Farm Agent; Pelham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ryan Fagerstrom - State Farm Agent in Pelham, AL seeks a Customer Service Representative to deliver exceptional service to the public and support the growth of the insurance business. You will resolve customer inquiries, coordinate with the agent team, and help community members with their needs, while maintaining accurate records and following up as needed.

The role emphasizes strong communication, reliability, and a customer-first mindset to build lasting relationships within the local

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Detail-oriented

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Ryan Fagerstrom - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.