Customer Service Representative - State Farm Agent Team Member

Suzanne E. Cork - State Farm Agent; Cheyenne (WY); On-site; USD 30,000 - 42,000; Full time

Job summary

Suzanne E. Cork - State Farm Agent in Cheyenne, WY seeks a Customer Service Representative to deliver exceptional service and support to clients. The role focuses on handling inquiries, building relationships, and assisting with insurance-related needs within the local community.

The position emphasizes effective communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while maintaining accurate customer records.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Suzanne E. Cork - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.