Customer Service Representative - State Farm Agent Team Member

Brandenhaines; Owensboro (KY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking an Agent Team Member to provide excellent customer service and establish relationships. Ideal candidates will be proactive problem solvers with strong communication skills and a passion for helping others manage risks through insurance. Opportunities for growth and experience within the agency are available.

Benefits

401K

Salary

Paid time off (vacation and personal/sick days)

Valuable experience

Growth potential/Opportunity for advancement

Qualifications

• Excellent communication skills - written, verbal and listening.
• Enthusiastic about insurance and financial products.
• Ability to assess customer needs and conduct effective interviews.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Service includes inquiries regarding insurance and billing clarification.

Skills

Communication

Organizational skills

Self-motivated

Problem solving

Customer service

Detail oriented

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Tools

Windows

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• 401K
• Salary
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to assess customer needs and conduct effective interviews
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule: Mon-Fri, 8:30am 5pm, No Weekends.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.