Customer Service Representative - State Farm Agent Team Member

Eddie Cabral - State Farm Agent; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Job summary

Eddie Cabral - State Farm Agent in Orlando, FL is hiring a Customer Service Representative to deliver exceptional experiences, build lasting relationships, and support the growth of the insurance business.

You will handle inquiries, coordinate with team members, and maintain accurate customer records while offering friendly, reliable service to the community.

This role emphasizes communication, attention to detail, and a proactive approach to customer needs in a fast-changing environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• 401(k) matching


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Free food & snacks


• Opportunity for advancement


• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Eddie Cabral - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.