Customer Service Representative - State Farm Agent Team Member

Janefreilich; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A vibrant insurance agency is looking for a Customer Service Representative to join their team. The successful candidate will enhance customer relationships and ensure timely support in insurance services, all while contributing to marketing efforts. This role offers a chance for professional growth with appealing benefits and a supportive work environment where dedication is valued and rewarded.

Benefits

Simple IRA

Group Life Insurance Benefits

Paid time off (vacation and personal/sick days)

Growth potential and opportunity for advancement

Qualifications

• Must obtain Personal Lines Licenses (440, 20-44, or 2-20) by start date.
• Experience with customer service roles preferred.
• Proficiency in computer applications, especially Windows, is necessary.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide friendly and prompt customer service regarding insurance.
• Work with the Team to meet marketing goals and manage content.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem solving

Customer service

Detail oriented

Self-motivated

Education

Personal Lines Licenses (440, 20-44, or 2-20)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of customer service representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the Team to establish and meet marketing goals.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Personal Lines Licenses (440, 20-44, or 2-20) must be willing to obtain by start date or soon after
• Courses on ethical and customer centered sales practices will be required
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
• Must be available to work the following schedule: 8:45am to 5:15pm, Monday - Friday

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $40,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Sunrise, FL.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

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