AT&T Customer Service Representative

Nexus Executive Group Inc; Orlando (FL); On-site; USD 35,000 - 65,000; Full time

Job summary

Nexus Executive Group Inc is seeking an AT&T Customer Service Representative to be the first point of contact for customers. This role involves assisting in the enrollment process, managing customer accounts, and building strong relationships through effective communication. The ideal candidate should have strong interpersonal skills and be flexible to work in a dynamic environment.

Benefits

Competitive weekly pay

Performance-based incentives

Supportive team environment

Personal growth opportunities

Qualifications

• Experience in customer service, retail, or sales is preferred.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage customer accounts and address complaints.
• Engage with customers to provide solutions.
• Document customer interactions and sales activities.

Skills

Communication

Interpersonal Skills

Customer Engagement

Job description

Join to apply for the AT&T Customer Service Representative role at Nexus Executive Group Inc

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Join to apply for the AT&T Customer Service Representative role at Nexus Executive Group Inc

Nexus Executive Group is a prominent sales and marketing firm in Orlando that partners with innovative clients to deliver exponential services. Our goal is to provide products and services that will positively impact customer's lives. As we continue to expand, we are looking for a dedicated AT&T Customer Service Representative to join our team.

As an AT&T Customer Service Representative, you will be the first point of contact for current and prospective customers. You will assist them in the enrollment process, ensuring a positive customer experience. The ideal candidate will be goal-oriented and enjoy working with people.

Responsibilities Of An AT&T Customer Service Representative

• Work closely with the marketing, sales, and other AT&T Customer Service Representatives to identify new sales strategies for improving sales performance and optimizing customer satisfaction
• Engage with customers in person, building strong relationships by listening to their needs and providing personalized product recommendations
• Manage customer accounts, and address any complaints or concerns they have, and offer personalized solutions, fostering long-term loyalty
• Stay up to date on all products, services, and promotions offered to effectively assist customers and optimize sales opportunities
• Document customer interactions and sales activities to accurately track sales performance and customer retention
  
  

Qualifications Of An AT&T Customer Service Representative

• Experience in customer service, retail, or sales is preferred but not required
• Excellent communication and interpersonal skills with the ability to engage with customers and team members effectively
• Ability to thrive in a fast-paced environment independently and as part of a team
• Highly organized with strong attention to detail
• Flexibility to work evenings and weekends as needed
  
  

Why Choose Us?

• Competitive weekly pay with performance-based incentives
• Personal growth and career advancement opportunities
• Supportive team environment
  
  

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Marketing Services

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