Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Ocala (FL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunities for advancement

Paid time off

Training & development

Job summary

A leading insurance agency seeks a Customer Service Representative to provide exceptional client experiences and support agency growth. Ideal candidates are detail-oriented and possess strong customer service skills, capable of resolving inquiries and coordinating effectively with team members. The role offers competitive salaries, performance bonuses, and opportunities for advancement in a dynamic environment.

Qualifications

• Ability to handle complex customer inquiries.
• Effective at assisting clients with policy changes and updates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Customer service dedication

Job description

Customer Service Representative - State Farm Agent Team Member

Join us to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent.

Role Description

As a Customer Service Representative with Scott Cameron - State Farm Agent, you will create exceptional client experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help others will make you an ideal fit. You will resolve customer inquiries, coordinate with team members, and anticipate community needs.

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information
• Assist clients with policy changes and updates
• Process insurance claims and follow up with clients
• Maintain accurate records of customer interactions

Qualifications

• Strong communication and interpersonal skills
• Detail-oriented and able to multitask
• Handle complex customer inquiries
• Dedicated to customer service

Compensation: $40,000.00 - $45,000.00 per year

We seek motivated, self-driven individuals who are entrepreneurial and eager to succeed. Join our energetic, growth-oriented agency where we value mentorship, teamwork, and community impact. If you're ready to work hard and achieve results, we want to meet you.

About Our Agency

• Established in 2001 by a second-generation agent
• Alumnus of the University of Central Florida
• Recipient of multiple awards including President's Club and Legion of Honor
• Additional language spoken: Spanish

If you want a career, not just a job, apply today. Note: State Farm agents are independent contractors; employment decisions are made by the agents.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Insurance