Customer Service Representative - State Farm Agent Team Member

Rob Joiner - State Farm Agent; Rock Hill (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License Paid by Agency

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rob Joiner - State Farm Agent in Rock Hill, SC is looking for a Customer Service Representative to enhance customer experiences and support a growing insurance agency. Your attention to detail and customer service skills will be vital in resolving inquiries and maintaining positive customer relationships.

This role offers opportunities for growth and a flexible schedule, making it ideal for driven candidates seeking to further their careers in the insurance industry.

Qualifications

• Excellent communication and interpersonal skills.
• Meticulous attention to detail.
• Capability to multitask and manage time efficiently.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits

• License Paid by Agency
• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Job Description

As a Customer Service Representative - State Farm Agent Team Member with Rob Joiner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.