Customer Service Representative - State Farm Agent Team Member

Brittaney Allen - State Farm Agent; Houston (TX); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brittaney Allen - State Farm Agent in Houston is seeking a Customer Service Representative to join the team. You will deliver exceptional service, respond to inquiries, and support the agency in daily operations.

You will coordinate with team members, process policy information, updates, and claims, while maintaining accurate records. This role emphasizes attention to detail and a dedication to helping the community.

Qualifications

• Experience in customer service is preferred.
• Strong communication and multitasking abilities.
• Ability to handle policy information and claims processes.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Interpersonal skills

Attention to detail

Multitasking

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Brittaney Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.