Customer Service Representative - State Farm Agent Team Member

Raygrayson; Mont Belvieu (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

401(k) matching

Vision insurance

Job summary

Raygrayson in Mont Belvieu, Texas is seeking a Customer Service Representative - State Farm Agent Team Member to enhance customer experiences. You will be responsible for answering inquiries, assisting with policy changes, and processing quotes while providing excellent service.

The ideal candidate possesses strong communication skills and is detail-oriented, with opportunities for internal advancement. Bilingual Spanish speaking skills are a plus. Competitive benefits are offered, including health insurance and performance bonuses.

Qualifications

• Strong communication skills are essential in customer interactions.
• Ability to manage multiple tasks and remain detail-oriented.
• Experience in sales and customer service is highly beneficial.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance quotes and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Previous sales experience

Fluent Bilingual Spanish speaker

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• 401(k) matching
• Vision insurance

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Ray Grayson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance quotes and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Previous sales experience preferred.
• Fluent Bilingual Spanish speaker is a plus.