Customer Relations Representative - State Farm Agent Team Member

Raygrayson; Mont Belvieu (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

401(k) matching

Dental insurance

Job summary

Raygrayson in Mont Belvieu, Texas is seeking a Customer Relations Representative for State Farm Agent Team. This role focuses on providing exceptional customer experiences, managing inquiries, and supporting agency growth.

The ideal candidate will have strong communication skills and experience in customer service, with opportunities for internal advancement for motivated individuals. Benefits include competitive salary, health insurance, and 401(k) matching.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• 401(k) matching
• Dental insurance

Role Description:

As a Customer Relations Representative - State Farm Agent Team Member with Ray Grayson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.