Customer Service Representative - State Farm Agent Team Member

Ashley Taylor - State Farm Agent; Osceola (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Ashley Taylor - State Farm Agent is seeking a Customer Service Representative to provide exceptional experiences that support an insurance agency's growth. You will resolve inquiries and collaborate with team members to meet community needs.

The ideal candidate should have strong communication skills, be detail-oriented, and ideally possess prior customer service experience. You'll enjoy benefits like a simple IRA, flexible schedule, and training opportunities.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented to handle multiple tasks efficiently.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Ashley Taylor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.