Customer Service Representative - State Farm Agent Team Member

Bob Vitt; Milwaukee (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

License reimbursement

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Bob Vitt - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy information, changes, and claims, and support community needs.

This role emphasizes attention to detail, empathy, and teamwork; internal growth opportunities are anticipated for driven, sales-minded candidates.

Qualifications

• Communication and interpersonal skills are essential.
• Attention to detail and ability to multitask are required.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• License reimbursement
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Bob Vitt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.