Customer Service Representative - State Farm Agent Team Member

Greatrates247; Michigan; On-site; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic team as a Customer Service Representative with a leading insurance agent. This role offers an exciting opportunity to provide exceptional customer service while helping clients navigate their insurance needs. If you are a motivated self-starter with excellent communication skills and a passion for helping others, this position is perfect for you. Enjoy a rewarding career with competitive compensation and the chance to grow in a supportive environment. Make a difference in your community every day while achieving your professional dreams.

Benefits

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Qualifications

• Excellent communication skills are essential for this role.
• Must possess a current Property and Casualty license.

Responsibilities

• Provide prompt and accurate customer service regarding insurance inquiries.
• Educate customers about insurance options through a needs-based review process.

Skills

Communication Skills

Customer Service

Self-Motivation

Multi-tasking

Teamwork

Education

Property and Casualty License

Tools

Windows

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in 29650 S Wixom Rd, MI

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team as a Customer Service Representative - State Farm Agent Team Member. We are looking for an energetic individual interested in helping our business grow through value-based conversations and providing a remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, this role offers a rewarding career with excellent income and growth potential.

Responsibilities

1. Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
2. Use a customer-focused, needs-based review process to educate customers about insurance options.
3. Maintain a strong work ethic with a commitment to success each day.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent communication skills—written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage risks, recover from the unexpected, and achieve their dreams
• Self-motivated
• Experience with various computer applications, especially Windows
• Pride in completing work accurately and on time
• Ability to work in a team environment
• Ability to multi-task
• Ability to assess customer needs and conduct effective interviews
• Property and Casualty license (must be current)

If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you regarding the next steps in the interview process.

This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.

Compensation: $45,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.