Customer Service Representative - State Farm Agent Team Member

Adamveale; Michigan; On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Licensing paid by agency

Hourly pay plus commission/bonus

401(k)

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Signing bonus

Job summary

A local insurance agency in Highland, MI is seeking a Customer Service Representative to provide exceptional customer experiences and support. This role involves answering inquiries, assisting with policy changes, and processing claims. Ideal candidates should possess strong communication skills and be detail-oriented. The position offers competitive pay between $15.00 and $25.00 per hour, along with various benefits including licensing, flexible schedules, and opportunities for advancement.

Qualifications

• Strong communication skills are crucial for helping customers effectively.
• Ability to multitask and handle various inquiries is essential.
• Previous customer service experience is preferred but not mandatory.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Highland, MI

Benefits

• Licensing paid by agency
• Hourly pay plus commission/bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Signing bonus

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Adam Veale - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

How to Apply

Review our website below, and if you think our office is a good fit and you are ready to embark on an exciting career in insurance sales, we want to hear from you! www.adamveale.com Adam Veale - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation $15.00 - $25.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.