Customer Service Representative - State Farm Agent Team Member

Mauricio Interiano - State Farm Agent; Miami (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Mauricio Interiano - State Farm Agent in Miami is seeking a friendly, customer-focused Customer Service Representative to help clients with inquiries, quotes, and policy information. You will join a team that values accuracy, empathy, and timely responses, helping grow the insurance business and serve the local community.

Responsibilities include establishing relationships, answering inquiries, maintaining records, and coordinating with other team members.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish required.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented

Bilingual Spanish

Multitasking

Previous customer service experience

Job description

Benefits:

• 401(k)


• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Mauricio Interiano - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.


• Bilingual Spanish required.