Customer Service Representative - State Farm Agent Team Member

Scott Christian - State Farm Agent; Mesa (AZ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

Scott Christian - State Farm Agent in Mesa, AZ is seeking a Part-Time Customer Service Representative to deliver exceptional service, handle policy information, and assist with updates and claims. You will coordinate with agency team, resolve inquiries, and support community members we serve.

There are opportunities for internal growth for driven, sales-minded individuals in a friendly, community-focused setting.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience preferred but not required.
• Arizona Property & Casualty (P&C) license preferred.
• Life and Health insurance licenses preferred.

Responsibilities

• Answer customer inquiries and provide accurate policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers as needed.
• Maintain accurate and organized records of customer interactions.

Skills

communication skills

detail-oriented

Job description

Part-Time Customer Service Representative

State Farm Agency – Mesa, AZ

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Part-Time Customer Service Representative with Scott Christian's State Farm Agency, you will create exceptional customer experiences that support the growth and success of our insurance agency. Your attention to detail, strong customer service skills, and genuine desire to help people make you a great fit for this role. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members we serve.

We look forward to connecting with customer-focused and empathetic individuals. There are excellent opportunities for internal growth, especially for driven and sales-minded candidates interested in advancing their careers.

RESPONSIBILITIES:

• Answer customer inquiries and provide accurate policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers as needed.
• Maintain accurate and organized records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience preferred but not required.
• Arizona Property & Casualty (P&C) license preferred.
• Life and Health insurance licenses preferred.