Customer Service Representative - State Farm Agent Team Member
State Farm
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Benefits offered by this job
Job summary
State Farm Agent Team Member in Memphis, TN is seeking a Customer Service Representative to deliver exceptional customer experiences and support insurance needs. You will handle inquiries, update policies, and coordinate with team members to serve the community.
The role offers full-time hours, licensing support, health benefits, a 401(k) plan, and bonus opportunities. Competitive salary with potential for advancement and flexible scheduling.
Qualifications
- Clear communication and interpersonal skills required.
- Attention to detail and multitasking ability.
- Previous customer service experience preferred.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Skills
Job description
Full Time in Memphis - TN
- License Reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- 401(k)
- Bonus based on performance
I opened my agency in 2013 after working as a State Farm Agency Aspirant, gaining hands-on experience with another agent before stepping into ownership. Today, our team has grown to 15 members, and we operate with a strong growth mindset and an “all in it to win it” mentality. I’m a graduate of the University of Tennessee at Chattanooga with a bachelor’s degree in business marketing and management. I’m married with two kids, and outside of work I enjoy hunting, fishing, and anything outdoors. I also previously played professional golf, which shaped the competitive drive and discipline I bring into the agency.
Giving back is a major part of who we are. I’m heavily involved with HOOAH Deer Hunt for Heroes, a veteran-owned organization, and spend significant time volunteering and supporting their mission.
For our team, we offer commission and bonus opportunities, a 401k, health benefits, flexibility when needed, and reimbursement for licensing costs. Our culture is built around one simple belief we treat you like family — both our customers and our team. We’re looking for team members who want to grow, compete, and succeed together in an environment where people genuinely care about one another and winning the right way.
As a Customer Service Representative - State Farm Agent Team Member with Zach Jaworski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $35,000.00 - $45,000.00 per year
Full Time in Memphis - TN
- License Reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
I opened my agency in 2013 after working as a State Farm Agency Aspirant, gaining hands-on experience with another agent before stepping into ownership. Today, our team has grown to 15 members, and we operate with a strong growth mindset and an “all in it to win it” mentality. I’m a graduate of the University of Tennessee at Chattanooga with a bachelor’s degree in business marketing and management. I’m married with two kids, and outside of work I enjoy hunting, fishing, and anything outdoors. I also previously played professional golf, which shaped the competitive drive and discipline I bring into the agency.
Giving back is a major part of who we are. I’m heavily involved with HOOAH Deer Hunt for Heroes, a veteran-owned organization, and spend significant time volunteering and supporting their mission.
For our team, we offer commission and bonus opportunities, a 401k, health benefits, flexibility when needed, and reimbursement for licensing costs. Our culture is built around one simple belief we treat you like family — both our customers and our team. We’re looking for team members who want to grow, compete, and succeed together in an environment where people genuinely care about one another and winning the right way.
As a Customer Service Representative - State Farm Agent Team Member with Zach Jaworski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $35,000.00 - $45,000.00 per year
Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none
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