Account Representative - State Farm Agent Team Member

Shawn Wilkins; Memphis (TN); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Shawn Wilkins - State Farm Agent in Memphis, TN is seeking an Account Representative to grow the agency through strong customer relations and service. You will act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

The role emphasizes developing relationships, identifying client needs, and delivering prompt, friendly service to support long-term customer satisfaction while contributing to a thriving agency.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service orientation

Anticipate customer needs

Relate to customers

Job description

Account Representative - State Farm Agent Team Member

Full Time in Memphis - TN - 38134

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2006 and currently lead a team of four. I've been with State Farm since 1994, gaining experience in agency management and claims before opening my own agency. I'm a graduate of the University of Mississippi, married, the proud father of four, grandfather of two, and family is at the center of everything I do.

Serving others extends beyond the office. I'm actively involved in my local church and enjoy giving back through community service. Building strong relationships with our customers and community is one of the most rewarding parts of this career.

Our agency offers licensing reimbursement, professional development, career growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and providing the support needed to build a successful, long-term career.

Our culture is positive, supportive, and built on a team that enjoys working together. With very little turnover and a great office atmosphere, we've created a place where people can thrive. I'm looking for someone who is self-motivated, dependable, and excited to grow with our agency while making a difference for our customers.

ROLE DESCRIPTION

As an Account Representative for Shawn Wilkins - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $60,000.00 - $80,000.00 per year

Account Representative - State Farm Agent Team Member

Full Time in Memphis - TN - 38134

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2006 and currently lead a team of four. I've been with State Farm since 1994, gaining experience in agency management and claims before opening my own agency. I'm a graduate of the University of Mississippi, married, the proud father of four, grandfather of two, and family is at the center of everything I do.

Serving others extends beyond the office. I'm actively involved in my local church and enjoy giving back through community service. Building strong relationships with our customers and community is one of the most rewarding parts of this career.

Our agency offers licensing reimbursement, professional development, career growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and providing the support needed to build a successful, long-term career.

Our culture is positive, supportive, and built on a team that enjoys working together. With very little turnover and a great office atmosphere, we've created a place where people can thrive. I'm looking for someone who is self-motivated, dependable, and excited to grow with our agency while making a difference for our customers.

ROLE DESCRIPTION

As an Account Representative for Shawn Wilkins - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $60,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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