Customer Service Representative - State Farm Agent Team Member

Brian Brakefield; McDonough (GA); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Zusammenfassung

Brian Brakefield - State Farm Agent is seeking a proactive Customer Service Representative to handle inquiries via phone, email, and chat, and assist customers with policies and claims.

You will use digital tools to connect with a younger audience, collaborate with a team to resolve issues, and seek opportunities to improve satisfaction, with training provided for licenses.

The role offers full-time employment in McDonough, GA with benefits and advancement opportunities.

Qualifikationen

• Excellent communication skills, both written and verbal.
• Tech-savvy with familiarity with digital communication tools.
• Customer-oriented mindset with a strong desire to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus, but not required.

Aufgaben

• Engaging with customers through phone, email, and chat.
• Providing friendly and efficient assistance with policy inquiries, updates, and claims.
• Utilizing digital tools to connect with a younger demographic.
• Collaborating with a dynamic team to ensure timely and effective issue resolution.
• Proactively identifying opportunities to enhance customer satisfaction.

Kenntnisse

Clear communication

Digital tools fluency

Customer-focused

Adaptability

Ausbildung

High school diploma or equivalent

College degree (plus)

Jobbeschreibung

Customer Service Representative - State Farm Agent Team Member

Full Time in Mcdonough - GA

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Company Overview

Brian Brakefield - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.

Job Description

• Engaging with customers through various channels, including phone, email, and chat.
• Providing friendly and efficient assistance with policy inquiries, updates, and claims.
• Utilizing digital tools and platforms to connect with a younger demographic.
• Collaborating with a dynamic team to ensure timely and effective issue resolution.
• Proactively identifying opportunities to enhance customer satisfaction.

Qualifications

• Excellent communication skills, both written and verbal.
• Tech-savvy with a familiarity with digital communication tools.
• Customer-oriented mindset with a strong desire to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus, but not required.

Requirements

• High school diploma or equivalent; college degree is a plus.
• A positive and proactive attitude towards learning and growth.
• Familiarity with social media platforms and digital communication tools.
• Ability to work in a collaborative team setting.
• Willingness to obtain relevant insurance licenses (training will be provided).

Compensation $45,000.00 - $65,000.00 per year