Customer Service Representative - State Farm Agent Team Member

Sddinsurance; McDonough (GA); Hybrid; USD 37,000 - 45,000; Full time

Benefits offered by this job

Vision insurance

Health insurance

Bonus based on performance

Paid time off

Opportunity for advancement

Job summary

Sherry Dennard - State Farm Agent in McDonough, GA is seeking a Customer Service Representative to deliver exceptional policy information, process changes, and claims support, while maintaining accurate records.

You should be customer-focused, detail-oriented, and able to work with a team. This full-time role offers growth opportunities, benefits such as health, vision, PTO, and a chance to advance within a trusted agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in McDonough - GA

Replies within 24 hours

• Vision insurance
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Sherry Dennard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $37,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.