Customer Service Representative - State Farm Agent Team Member

Sherry Dennard - State Farm Agent; McDonough (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Dental insurance

Vision insurance

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Sherry Dennard - State Farm Agent in McDonough, Georgia, is seeking a Customer Service Representative to deliver exceptional customer experiences in the insurance sector. You will manage inquiries and policy updates while collaborating with agency team members to serve the community effectively.

The ideal candidate will possess strong communication skills, attention to detail, and a desire to assist others. This role offers growth opportunities for motivated candidates looking to enhance their careers in a supportive environment.

Qualifications

• Strong communication and interpersonal skills are crucial.
• Detail-oriented approach and ability to multitask effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Benefits

• License reimbursement
• Dental insurance
• Vision insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Sherry Dennard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.