Customer Relations Representative - State Farm Agent Team Member

Sherry Dennard - State Farm Agent; McDonough (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Dental insurance

Vision insurance

Performance-based bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Sherry Dennard - State Farm Agent is seeking a Customer Relations Representative to enhance exceptional customer experiences in McDonough, Georgia. This role involves managing customer inquiries, resolving issues, and supporting team members to ensure customer satisfaction.

Ideal candidates will have strong communication and problem-solving skills, with opportunities for personal advancement in a supportive agency environment. Benefits include a competitive salary, health insurance, and flexible scheduling.

Qualifications

• Strong communication and problem-solving skills.
• Prior experience in customer service is preferred.
• Ability to remain calm under pressure.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Benefits

• License reimbursement
• Dental insurance
• Vision insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Sherry Dennard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.