Customer Service Representative - State Farm Agent Team Member

Shaffin Wegener - State Farm Agent; Temple (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Paid time off

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Job summary

Shaffin Wegener - State Farm Agent in Temple, Texas, is seeking a Customer Service Representative to enhance customer experiences and support the agency's growth. The ideal candidate will possess excellent communication skills and a detail-oriented mindset.

This position offers the potential for internal advancement, aligning well with candidates who are customer-focused and eager to contribute. Responsibilities include responding to inquiries, assisting with policy changes, and processing claims.

Benefits include hiring bonuses, competitive salary, paid time off, and health insurance.

Qualifications

• Strong communication and interpersonal skills are required.
• Must be detail-oriented and capable of handling multiple tasks.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Benefits

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Paid time off
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Shaffin Wegener - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.