Customer Service Representative - State Farm Agent Team Member

Sharon Pusey - State Farm Agent; Houtzdale (Clearfield County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Licensing Paid by Agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Sharon Pusey - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support insurance services in Houtzdale, Clearfield County. Ideal candidates will possess strong communication skills and a detail-oriented approach.

This role involves assisting with policy inquiries, handling client claims, and fostering community relationships. We offer competitive pay, flexible schedules, and growth opportunities within the agency.

Qualifications

• Previous customer service experience preferred.
• Detail-oriented and able to multitask.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Job description

Benefits:

• Licensing Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Sharon Pusey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.