Customer Service Representative - State Farm Agent Team Member

Dave Orr - State Farm Agent; Loveland (CO); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Job summary

Dave Orr's State Farm Agency in Loveland, Colorado, is seeking a Customer Service Representative to deliver exceptional service. You will answer inquiries, provide policy information, assist with changes and billing questions, and coordinate claims to support a growing insurance practice.

The role emphasizes attention to detail, empathy, and teamwork, with opportunities for professional growth for driven and sales-minded candidates.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative with Dave Orr's State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.