Customer Service Representative - State Farm Agent Team Member

Dave Milloy - State Farm Agent; Lake Oswego (OR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Paid time off

Training & development

Annual performance bonus

Flexible schedule

Job summary

Dave Milloy - State Farm Agent is hiring a Customer Service Representative in Lake Oswego, Oregon. The role focuses on delivering exceptional customer experiences, handling inquiries, and coordinating with the agent team to support the community.

We offer a professional, team-oriented environment with a simple IRA, license reimbursement, paid time off, paid holidays, annual performance bonus, and a flexible schedule to promote long-term success.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Job description

Benefits:

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our agency:

I opened my agency in 2014 and currently lead a team of five. Before opening the agency, I worked for Prudential Bank and later in construction. I'm a graduate of Cal State Long Beach, enjoy hunting, training dogs, and spending time on my farm, and family is an important part of my life.

Our agency is built on professionalism, respect, and doing right by our customers. We believe in treating people the way we'd want to be treated and creating an environment where everyone can succeed.

Our agency offers a Simple IRA, licensing reimbursement, PTO, paid holidays, and an annual performance bonus. We believe in rewarding hard work and supporting our team's long-term success.

Our culture is professional, business casual, and team-oriented. I'm looking for someone who is hardworking, accountable, and enjoys working with others. If you're a team player who takes ownership of your work and values integrity, we'd love to meet you.

Role Description:

As a Customer Service Representative with Dave Milloy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention at detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.