Customer Service Representative - State Farm Agent Team Member

Isnellinsurance; Apollo Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

State Farm is seeking a Customer Service Representative to join the agent team led by David Snell. You will deliver exceptional customer experiences, handle inquiries, and support policyholders with information and updates.

As part of the State Farm agency, you will coordinate with other team members, process claims, and maintain accurate records while aiming to grow with the agency through dedication and customer care.

Qualifications

• Clear communication with customers
• Strong interpersonal skills for teamwork
• Ability to multitask effectively

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

Benefits:

• License Reimbursement
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with David Snell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.