Customer Service Representative - State Farm Agent Team Member

Julia Tipolt; Lompoc (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Opportunity for advancement

Training & development

Job summary

State Farm is seeking motivated individuals for a customer service role in California. The job emphasizes helping clients plan for the unexpected, serving existing customers, and guiding them toward additional products to protect their financial future.

Candidates should be results driven, people oriented, honest, and trainable. The role offers a strong commission component along with benefits and opportunities for advancement, with thorough training provided.

Qualifications

• Willing to obtain an insurance license.
• Interest in serving customers and cross-selling.
• Strong ethics and responsible work habits.

Responsibilities

• Train to use the proven State Farm systems for customer service and policy management.
• Serve existing customers and help them understand and acquire additional products.
• Maintain a high level of customer satisfaction and retention.

Skills

Results oriented

Goal driven

Independent

People person

Willing to learn

Honest and hard-working

Discipline

Active listener

Tools

State Farm systems

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Opportunity for advancement
• Training & development

State Farm Customer Service Role

Join a winning insurance and financial services team.

Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens.

When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions.

We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens.

This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows.

YOU are…

• Results oriented and goal driven and can work independently without close supervision.
• wanting an opportunity to be a part of something that is lasting.
• Interested in being trained to serve customers and pivot to additional products.
• confident in your abilities, and you are an optimistic person who believes that your actions can positively impact your future.
• Able to imagine success then create it. You don’t blame other people and circumstances for your challenges.
• A people person and have a strong desire to help them.
• intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems.
• Able to show how your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future.
• Discipline enoughto get distracted by unproductive activities.
• Able to see that servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers.
• Able and willing to serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice.
• Willing to put customers’ needs first and based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price.

If YOU have what it takes, we will train you to use our proven systems, and you can create the following future for yourself:

You have taken advantage of the strong leadership and coaching from your previous mentors or have decided you need one. You are ready to execute the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family.

Career Benefits:

• Base Salary plus a very lucrative commission program.
• Retirement Plan including Health benefits.
• Great bonus potential for top performers
• Incentive paid travel opportunities
• Paid time off - vacation, personal time, sick time and Holidays paidOutstanding preparation if you aspire to a State Farm agent in the future
• Extensive training available