Customer Service Representative - State Farm Agent Team Member

Ulyanna Chung - State Farm Agent; Las Vegas (NV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Signing bonus

Training & development

401(k)

401(k) matching

Performance bonus

Competitive salary

Job summary

Ulyanna Chung - State Farm Agent is seeking a friendly, customer-focused Team Member to support daily operations and sales of State Farm insurance and financial products. You will engage with the public, build relationships, and contribute to the agency’s growth.

The role emphasizes strong communication, problem solving, teamwork, and a willingness to obtain a Property and Casualty license. Training and advancement opportunities are available within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills — written, verbal, and listening.
• People oriented and detail oriented.
• Proactive in problem solving.
• Able to learn computer functions and work in a team.
• Must obtain Property and Casualty License.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Communication skills

People oriented

Detail oriented

Proactive in problem solving

Learn computer functions

Team player

Marketing needs-based solutions

Education

Property and Casualty License

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Valuable experience

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• People-oriented
• Detail oriented
• Proactive in problem-solving
• Able to learn computer functions
• Ability to work in a team environment
• Property and Casualty License (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.