Customer Service Representative - State Farm Agent Team Member

Talentify; Branson (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401k matching

Competitive salary

Health insurance

Paid time off

Training & development

Job summary

State Farm is seeking an outgoing, customer-focused Agent Team Member to support clients with insurance and financial services. You will build relationships, assess needs, and guide customers through policy options.

This role offers a salary plus commission, benefits, 401(k), and opportunities for advancement within the agency. Licensing in Property & Casualty and Life/Health is required or obtainable.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong people orientation and ability to relate to diverse customers.
• Self-motivated with a proactive approach to tasks.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly customer service on inquiries, coverages, billing, and claims.
• Educate customers on insurance options using a needs-based review process.

Skills

Excellent communication

People-oriented

Self-motivated

Detail oriented

Team player

Multi-tasking

Education

Property & Casualty license (obtainable)

Life & Health license (obtainable)

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off
• Training & development

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.