Customer Service Representative - State Farm Agent Team Member

Caitlan Riggs - State Farm Agent; Ladson (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth opportunities

Job summary

Caitlan Riggs - State Farm Agent in Ladson, SC is hiring a Customer Service Representative to join their agency team. You will establish customer relationships, educate clients about insurance options, and help develop leads, schedule appointments, and identify customer needs.

The role emphasizes a customer-focused approach and teamwork within a growing agency, with licensing training as part of the role. Compensation reflects local market norms.

Qualifications

• Excellent communication skills, both written and verbal.
• People-oriented with a customer-first mindset.
• Detail oriented and proactive in problem solving.
• Willingness to learn computer functions and CRM systems.
• Ability to work effectively in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market products and services.

Skills

Communication skills

People orientation

Attention to detail

Problem solving

Computer literacy

Teamwork

Interest in marketing

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

We are a growing agency with big dreams and lots of potential.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $36,000.00 - $52,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Ladson, SC.

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *