Account Associate - State Farm Agent Team Member

Lori Smul - State Farm Agent

Kirtland (OH)

On-site

USD 38,000 - 50,000

Full time

14 days+
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Benefits offered by this job

Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

Job summary

Lori Smul - State Farm Agent is looking for an Account Associate in Kirtland, Ohio. The role involves managing customer accounts, assisting with policy changes, and processing insurance claims.

You'll play a vital role in our operations and improve our customers' lives while working within a dynamic team. Ideal candidates will have strong organizational skills and a background in customer service or insurance.

Join a supportive environment that promotes flexibility and career advancement!

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills
Customer service skills
Communication skills

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Kirtland, OH and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

Are you ready to join a dynamic fun team that's been making waves in insurance since 2020? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Harahan, Louisiana we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of four seasoned bilingual professionals, you'll have the chance to engage with clients all over the state, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you.

Role Description

As Account Associate - State Farm Agent Team Member for Lori Smul - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
Qualifications:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
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