Customer Service Representative - State Farm Agent Team Member

Hayk Tadevosyan - State Farm Agent; Kirkland (WA); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Descripción de la vacante

Hayk Tadevosyan - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences and support for an insurance agency in the Seattle metro area. The role involves handling inquiries, processing policy changes, and coordinating with team members to meet community needs.

Ideal candidates will bring strong communication, detail orientation, and a customer-service mindset. Bilingual Russian or Ukrainian is preferred; there are growth opportunities within a positive,

Formación

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Russian or Ukrainian preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication

Interpersonal skills

Detail-oriented

Multitask

Customer service

Russian or Ukrainian language

Descripción del empleo

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ABOUT OUR AGENCY:

I’m a proud father, husband, athlete, and business owner with over 14 years in the insurance industry, leading multiple thriving State Farm offices across the Seattle metro area - each built from the ground up. Our mission is rooted in creating genuine connections with our customers, allowing us to serve their needs with care and clarity.

At our agency, we prioritize a positive, growth-oriented environment. Team members enjoy monthly dinners, paid gym memberships, health insurance, and the bonus of working in an office with a stunning view. My personal journey, from overcoming significant challenges to building a successful business, fuels my passion for helping others reach their potential. If you're ready to grow with a team that believes in community, connection, and personal development, we’d love to hear from you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Hayk Tadevosyan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Russian or Ukrainian is preferred.