Customer Service Representative - State Farm Agent Team Member

Kara Berks - State Farm Agent; Kearney (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

Kara Berks - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs, while maintaining accurate customer records.

The role emphasizes bilingual Spanish support and strong communication, with opportunities to advance in a customer-centric insurance business.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Bilingual Spanish highly preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Bilingual Spanish

Customer service

Communication

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance

*Bilingual Spanish Position*

ROLE DESCRIPTION:

As a Customer Service Representative with Kara Berks - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Bilingual Spanish highly preferred.