Customer Service Representative - State Farm Agent Team Member

Jason Carr - State Farm Insurance Agent; Jamison (PA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

State Farm Agency in Jamison, PA seeks a Customer Service Representative to support daily operations, grow client relations, and coordinate between customer needs and agency departments.

As a friendly, sales-minded professional, you will promote relevant products and services to meet diverse customer needs and help clients with insurance questions, coverage, and billing.

Qualifications

• Genuine interest in marketing products and services that align with customer needs.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service across inquiries and policy-related topics.
• Drive business growth by generating leads and marketing tailored products and services.

Skills

Customer service

Communication

Needs anticipation

Relationship building

Sales mindset

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

ABOUT OUR AGENCY:

With a decade of experience in the insurance sector, Jason Carr and his dream team are dedicated to delivering efficient and professional service to their customers. As a State Farm agent, Jason and his crew prioritize providing individuals, families, and business owners with clear and confident assistance with respect, kindness and transparency. Operating out of Jamison, PA, Jason and his qualified team proudly serve residents of Jamison and surrounding areas.

We're always on the lookout for individuals who are energetic, motivated, and ready to succeed to join this amazing and fun team.

ROLE DESCRIPTION:

As an Customer Service Representative - State Farm Agent Team Member for Jason Carr - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

QUALIFICATIONS:

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Able to anticipate customer needs
• Able to effectively relate to a customer