Customer Service Representative - State Farm Agent Team Member

Weinsuremuncie; Indiana (PA); On-site; Full time

Job summary

Join a leading insurance agency as a Customer Service Representative. You'll provide exceptional client experiences, handle inquiries, and support policy management. This full-time role offers growth opportunities and competitive pay in a supportive environment.

Benefits

Company parties

Employee discounts

Training & development

Paid time off

Opportunity for advancement

Bonus based on performance

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.

Skills

Communication

Interpersonal Skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Muncie, IN

• Opportunity for advancement
• Paid time off
• Bonus based on performance

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jason White - State Farm Agent, you will generate exceptional client experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with team members, and anticipating the needs of the community members you serve.

We look forward to connecting with you if you are customer-focused and empathetic. We offer internal growth opportunities for driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $15.00 per hour

Benefits

• Company parties
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents are responsible for employment decisions regarding their staff.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.